The column

The buyer who 'already did credit repair'
Twelve months with a monthly service and the file's worse. Here's how to spot a template-disputed file in thirty seconds, why the bureaus now treat it as frivolous, and what to do with it.

The twelve-minute referral
Handing a stalled buyer to us without losing them takes one call and one link. What to say, in what order, and the two things that make them actually do it.

What to say when the buyer asks if we're credit repair
They will ask. You need one true sentence that doesn't make you a referral source for a credit repair organization. Here it is, and here's why the wording matters to your license.

The statement-date move that beats a dispute
Utilization has no memory. The number that scores is the balance on each card's statement date. Get your buyer to pay down before that date, not the due date, and re-pull in one cycle.

Rapid rescore or dispute: which one you actually need
A rescore updates what the creditor already agrees to. A dispute changes what the creditor won't. Order the wrong one and you pay for a report that says the same thing.

The freeze your buyer forgot will cost you the lock
Freezes are free, federal and good. They also block your vendor at LexisNexis and Innovis, not just the bureaus. The four-company lift list, and when to send it.

Stop telling buyers to pay collections before they've asked the collector one question
Paid collection, unpaid collection: the mortgage models barely tell the difference. Paying without terms in writing spends your buyer's only leverage. One question first.

Your buyer's thin file isn't thin. It's split.
A thin bureau on a buyer with a compound surname, a maiden name or a Jr. is almost never thin. It's two files. Here's the ninety-second check before you call it a decline.

Pull all three before you order the tri-merge
Your buyer's app score is not the middle score. Have them pull the three free reports first and you'll know which bureau is going to be the problem before your vendor bills you for it.